Custom Order FAQ

How do I place an order for screen printed shirts?

All orders are handled via email.  Email Jordan@rvathreads.com to begin your order.

Where can I view all available products?

Available products can be viewed at www.sportswearcollection.com/rvathreads.  Some products may not be available for screen printing. 

What is your minimum order?

Our minimum order is 12 pieces (restrictions apply),  please view our pricing structure for more information.  

 When is payment due?

All orders need to be paid in full before we begin your order.  We use PayPal invoicing, orders can be paid using a credit/debit card.  

What type of inks do you use?

We use plastisol ink as our standard screen printing ink.  Waterbased inks are also available for an extra charge. 

 How do I prep artwork files?

Designs should be sized to print at 300 DPI, or vector.  If you are creating your designs in illustrator it is best to convert your text to outlines.  If you're unsure about file types then please send us what you have.  We are not responsible for errors in customer supplied artwork. 

What is your turnaround time? 

From payment to delivery is about 2-3 weeks for standard free shipping.  Rush production/delivery may be available depending on our workload at time of order. 

I need my ink color(s) to be color matched...

For an additional charge you can have your inks pantone color matched. Otherwise, we do our best to closely match print colors to your artwork colors based on how it's presented on screen.

I need to reorder a few extra shirts...

A new order, meeting the minimum order quantity, will need to be placed.

 Can I mix t-shirt colors?

Yes, there is a minimum order of 6 pieces per color.

*$15 fee applies to design/ink color changes.

Can I mix sweatshirts in with my t-shirt order?

Yes, there is a minimum order of 6 pieces per style. 

 

 

 

 

 

 

 

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